If you have a need to install install NetAdvantage for TestAdvantage 2010 Volume 3 and older and something doesn't go correctly it is helpful and sometimes necessary to create a log file of the installation to analyze what has happened.
- Open a Visual Studio Command Prompt.
- Navigate to the location of the product's installer file, using the "cd" command.
- Execute the appropriate command, based on the extension of your installer program and by appropriately replacing the italicized sections:
For .msi installers:
msiexec /i \.msi /lvx* \.txt
For .msp installers:
msiexec /update \.msp /lvx* \.txt
For .exe installers:
\.exe /lvx* \.txt
Be sure to replace the follwoing four placeholders with the appropriate information for your environment:
- with the path to the installer’s location
- with the path to where the log file is to be written
- with the name of the installer file
- with the name of the log file to be created
Once you have the log file, please zip it and provide to us through a support request. New support requests can be made here: https://www.infragistics.com/my-account/submit-support-request