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Potential error while using Windows 10 64-bit's "Apps & Features" interface to uninstall lnfragistics Ultimate products

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Windows 10 has provided a new way on how you can uninstall programs from your system. The built-in “Settings” application has a “System” option where you can view “Apps & Features”.  This will list applications installed on your system and provide an easy way to uninstall them.

Uninstalling a product via Apps & Features

If you attempt to uninstall an Infragistics product via “Apps & Features”, you might experience an error.  This may be due to, at the time of this posting, an issue in the tooling used to create the installation as explained at http://wixtoolset.org/issues/4857/.  This issue, so far, has only been seen on Windows 10 64-bit machines. 

While we have seen this error during testing, we have not been able to reproduce it consistently on every Windows 10 64-bit machine.  If you do happen to experience this error in your environment, the products can still be uninstalled successfully on Windows 10 via one of these options.

Option 1– Use the “Programs and Features” option in “Control Panel” and choose the "Uninstall" option for the product.

Option 2 - Run the Infragistics Platform Installer that you used to install the product initially.  It can also be used to modify, repair, or uninstall the product.

Option 3– If you still have the .MSI file for the product you want to remove, run it and choose the “Remove” option.


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